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Terms and Conditions


1. Introduction
1.1 These Terms and Conditions ("Terms") govern the provision of football
coaching services ("Services") by Player Development Programme Limited
("the Coach" or "we") to children, to adult players and to subcontracting
service providers (including schools)("the Participants")).
2. Registration and Payment
2.1 Registration for the Services must be completed by a parent or guardian
("Parent") of the Participant or by full age (over 18) Participants and legal
entities.
2.1.2 Nothing in these terms shall be construed as giving Participants the right
to allocation to a particular Coach upon us delivering the Services. We will aim
to provide the Services in such way as to accommodate reasonable requests
as to the same but the manner and style of the provision of the Services shall
not be fettered.
2.2 Payment for the Services must be made and cleared at the bank at least
one hour in advance of each individual Service provision time unless
otherwise agreed by the Coach.
2.3 Any order for supply of Services costing more than £100 will be subject to
a deposit payment being payable to us by a Parent or by a Participant of full
age or entity equivalent to 30% of the overall or aggregate cost of the Services
in advance. Such cost will be invoiced by us before the start date for the
supply of the Services where possible. The balance of payment for each
defined stage of the services is to be paid before those services are rendered
in line with 2.2 above. 
2.4The Coach reserves the right to cancel or suspend the Services if payment
is not received in advance of the start date for the rendering of the Services or
for each stage of the Services.
2.5 We operate a cashless payment system. All payments for Services must
be received electronically into our nominated bank account at :
[.Bank details ] .
2.6 We accept payment by credit or debit card, valid childcare vouchers and
any approved government tax free childcare scheme.
2.7 Any overdue payments demanded by us from you but left unpaid 24 hours
after such demand is made may result in future Services being terminated
without further notice at our sole discretion.
2.7.1 We reserve the right to charge interest to businesses that contract with
us on overdue payments pursuant to the provisions of the Late Payment of
Commercial Debts Interest Act 1998 at the rate of 8% above the Bank of
England from time to time in force.
2.7.2 We reserve the right to charge consumers simple interest on late
payments at the rate of 6% per annum above the Bank of England Base Rate
from time to time in force, annually.
2.8 Late collection of Participants by parents or guardians from our venues
lasting 10 minutes or more from the Services’ end time(s) by reference to what

we may inform you about will result in additional charges being added to
Participants’ accounts of £10 per fifteen minutes that late collection persists
for.
3. Safety and Welfare
3.1 The Coach is committed to ensuring the safety and welfare of all
Participants.
3.2 Parents must inform the Coach of any medical conditions or special needs
that may affect their child's participation in the Service’s activities.
3.3 The Coach reserves the right to refuse participation if a Parent or full age
Participant fails to disclose any deemed relevant information to enable us to
carry out the Services safely.
3.4 Collection of Participants from our venues must be by a parent or guardian
or a nominated collector who you inform us about in writing by emailing
[EMAIL ADDRESS] and who must be of majority age (18 or older).
4. Conduct and Behaviour
4.1 Participants are expected to behave in a respectful and sporting manner.
4.2 The Coach reserves the right to remove a Participant from the Services if
their behaviour is deemed in the Coaches sole discretion to be unacceptable.
5. Liability and Insurance
5.1 The Coach/we shall not be liable for any injury or damage caused to
Participants, except to the extent that such injury or damage is caused by the
Coach's negligence.
5.2 The Coach has public liability insurance to cover the Services.
5.3 Responsibility for administering medication for Participants will lie with
their parents or guardians and no liability for administration of the same is
accepted.
5.4 Participants will remain liable for safeguarding their own personal
possessions when at our venues. No liability is accepted by us for lost or
damaged property of whatsoever nature.
6. Cancellations and Refunds
6.1 The Coach reserves the right to cancel or postpone the Services due to
unforeseen circumstances.
6.2 In the event of cancellation by us on less than 24 hours notice the Coach
will provide a full refund or offer alternative dates.
6.3 In the event of postponement of the services the Service charges will not
be refundable but will be transferrable to the next available Service date.
6.4 In the event of Cancellation by Participants we require advance notice of
cancellation of one to one sessions and small and large group sessions by no
later than 24 hours before the Services are due to begin. In such event, if
venue hire costs have been incurred by us, we will not refund any of the
applicable Services costs and if they or any element of them are unpaid at that
date we will demand them from you.

6.4.1 In the event that venue hire costs have not been incurred by us at the
time of a valid cancellation by the Participant(s) we will transfer the Service
Provision to the next available date for both parties but will charge an
administration fee of £30 to be paid in line with 2.2 above.
6.4.2 Where any block bookings, bookings worth over £100 to us in Service
charges or school Service provisions are contracted for then save for where a
distance contract is formed and the cooling off period is still in operation then
cancellation of the same must be on notice to us in writing of a minimum of 14
days before the Services are due to commence. Any cancellations made
outside of this minimum period (“the Period”) will incur the whole Service Cost
quoted by us on our website or otherwise orally or in writing to you. Any
cancellations made inside the Period will incur charges going to venue hire
costs and our resourcing and administration costs which shall be equivalent to
50% of the whole contract price.
6.4.3 If there is breach of our cancellation time limits then if any sums
demanded under 6.4.2 above are left unpaid more than one working day after
a demand for payment has been served by us on you then we shall be entitled
to pursue our common law remedies to recover all damage and loss arising
from the breach notwithstanding that such amount is likely to be significantly
more had the liquidated damages provided for at 6.4.2 been operable.
7. Data Protection
7.1 The Coach complies with the General Data Protection Regulation (GDPR)
and will keep all personal data confidential.
7.2 By registering for the Services, Parents consent to the Coach processing
their child's personal data.
8. Governing Law
8.1 These Terms shall be governed by and construed in accordance with the
laws of England and Wales.
8.2 Any disputes arising from these Terms shall be resolved through
mediation. 
8.3 Mediation Clause
8.3.1 Dispute Resolution
In the event of any dispute or claim arising out of or in connection with this
Agreement ("Dispute") worth over £5000 by reference to the contract price the
parties shall first attempt to resolve the Dispute through mediation in
accordance with the Centre for Effective Dispute Resolution (CEDR) Model
Mediation Procedure.
Mediation Procedure
8.3.2.1 The parties shall appoint a mediator from the CEDR mediator panel
within 14 days of the Dispute arising.
8.3.1.2. The mediation shall take place within 30 days of the appointment of
the mediator.
8.3.1.3 The parties shall share the costs of mediation equally, unless
otherwise agreed.

8.4 Confidentiality
All communications, negotiations, and proceedings related to the mediation
shall be confidential and shall not be disclosed to any third party, except as
required by law.
8.5 Other Dispute Resolution
If a Dispute is not resolved through mediation within 60 days, either party may
refer the Dispute to the courts of England and Wales. 
8.6 Governing Law
This mediation clause shall be governed by and construed in accordance with
the laws of England and Wales.
8.7 Jurisdiction
The parties submit to the exclusive jurisdiction of the English courts.
By including this mediation clause, parties can resolve disputes in a more
efficient, cost-effective, and less adversarial manner than traditional litigation.
9. Changes to Terms
9.1 The Coach reserves the right to modify these Terms at any time.
9.2 Parents of and/or the Participants will be notified of any changes to our
Terms of business.
10. Acceptance
10.1 By registering for the Services you acknowledge that you have read
understood and agreed to these Terms.

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